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Dear Amy: How do computers get glitches? I really don't like it when my computer does. — Daphne, Las Vegas
Dear Daphne: People often use the word “glitch” to describe all kinds of different computer problems that might happen. A lot of the time these problems are just a bug in software. After all, real people write software, and sometimes they make mistakes in their work. One way you can deal with software glitches is to make sure you update your computer software frequently, since new software updates are released to fix problems or add new features to a program. You can do this by running Windows Update or Apple Software Update, depending on what kind of computer you use.
Other times, computer glitches are caused by your hardware. Some of these problems go away if you shut down your computer, wait 10 seconds and power up again. If you have lots of computer glitches, instead of just every once in a while, it's a good idea to have a professional check your computer for any major problems.
If you want to look for helpful information online, ask a parent to search the Web with you for information about your specific glitch or problem. Good luck!
—Amy
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