Dear Amy: My computer freezes all the time. Why does it do that? — Ori, El Paso, Texas
Dear Ori: There are many reasons why computers freeze, and figuring out exactly what is causing the problem can be tricky. Many freezes are caused by software. If you are trying to use too many programs simultaneously, your computer might not have enough memory to keep them all running correctly, which can cause it to freeze. Limiting the number of programs running at the same time can make a big difference. If a particular program frequently causes your computer to freeze, try updating it to the latest version.
Freezes can also result from more serious issues, such as a problem with the operating system, an overheated CPU or faulty hardware. For more information about what causes computer freezes, visit computerhope.com/issues/ch000690.htm.
If your computer is running Windows 7 or 8, you can find troubleshooting information at support.microsoft.com/kb/2681286. Ask a parent for help before trying any of the suggested solutions. For further troubleshooting, you may need to have an experienced technician look at your computer.
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